VermeerOneTM is more than a platform — it’s all a part of the total experience you get when you’re with Vermeer. Built in response to the real-world needs of operators, it’s a connection point to Vermeer no matter where work takes you. Monitor your recycling and forestry equipment’s health in real-time, stay ahead of maintenance and ensure peak productivity.
Starting today, you can access the new and improved digital tool — VermeerOne platform. VermeerOne will be replacing both MyVermeer and telematics.vermeer.com.
Below you will find key information to help you begin navigating VermeerOne for machine data, planned maintenance reminders, manuals, warranty information and so much more.
Daily recycling and forestry fleet management
VermeerOne offers an enhanced user experience with a more intuitive and user-friendly interface. This new platform enhances your experience viewing telematics data. You can find improved tools within the Fleet portal including clear fault code descriptions, quick manual access and efficient maintenance tracking.
The existing telematics.vermeer.com URL will redirect to the new site, but the previous site will still be available at legacytelematics.vermeer.com to help with the transition. You will need to create a new account to access VermeerOne telematics information.
Your existing username and password for telematics.vermeer.com will not transfer to the new system.
What will I have access to in VermeerOne?
All users in VermeerOne will see any machine that is registered to their specific company. Company members — who are considered any user who is associated with a specific company — can see all machine information for which they are connected to. Demo accounts are available to walk through what features and capabilities you will have access to.
What’s different about VermeerOne?
The new portal will still provide access to your telematics data and insights on your recycling and forestry equipment, along with the following improvements:
- Enhanced user interface for easier navigation
- Improved data visualization tools
- Comprehensive service information
- Planned maintenance notifications
- Warranty information
- Campaign details
- Faster performance
- Access to manuals and other machine documentation
Will all features be available for domestic and international users?
All features in VermeerOne are available globally. However, due to differences in dealer business systems, some service history data from international dealerships will not be captured. Additionally, some countries may limit telematics box and cellular data capabilities, as well as limit data that can be shared.
Where can I find support for my VermeerOne account?
Embedded within VermeerOne platform is the VermeerOne help center. The VermeerOne help center is equipped with content to assist you in real time.
The help center is found in the green bubble of the bottom right corner of VermeerOne. If you prefer in-person support, get in touch with your local Vermeer dealer.
What does the future of VermeerOne include?
Vermeer has always been a leader in industry innovation. Digital tools are no exception. As VermeerOne is used by operators in the field, the digital products team will continue to make improvements and updates to meet operator needs to provide more certainty, connectivity and confidence in their fleet.
Accessing recycling and forestry manuals
With VermeerOne officially replacing MyVermeer, you will now obtain all electronic or physical machine manuals from VermeerOne. For MyVermeer users, you can continue to use your current login information on VermeerOne to access electronic machine manuals and much more.
How do I access an electronic manual?
To access an electronic manual, find the desired machine within the Fleet Health view. Select the machine and click on the summary tab. Then, select manuals and the electronic manual is now available. If you need additional support to locate digital manuals for your recycling and forestry equipment, the VermeerOne help center is equipped with information to assist you.
How do I get a replacement printed manual?
Select the service tab on the left-hand side menu, then click order manuals. Additional information related to the specific manual will be required. If you need additional information, there are several articles within the VermeerOne help center.
VermeerOne is designed to simplify your recycling and forestry equipment management, empower you with real-time data to make critical decisions and maximize your productivity. All the things you can get done within VermeerOne leaves more time for the big things — like that next big deal, getting home in time for dinner or making it to the school concert. With VermeerOne, you can be more connected to your fleet and dealership than ever before.
If you need assistance transitioning to this new platform or want to learn more about VermeerOne, your local Vermeer dealer can help.
Vermeer Corporation reserves the right to make changes in engineering, design and specifications; add improvements; or discontinue manufacturing at any time without notice or obligation.
Equipment shown is for illustrative purposes only and may display optional accessories or components specific to their global region.
Please contact your local Vermeer dealer for more information on machine specifications.
Vermeer, the Vermeer logo and VermeerOne are trademarks of Vermeer Manufacturing Company in the U.S. and/or other countries.
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